Operating Entity: difi ("we", "us", or "our").
At difi, we value your privacy and are committed to protecting your personal information. This Privacy Policy ("Policy") explains how we collect, use, share, and protect your information when you use the difi mobile application and web platform (the "Service").
Please read this Policy carefully. By creating an account or using the Service, you agree to the collection and processing of your information as described below.
To provide a personalized learning experience powered by AI, we collect the following types of data:
Account information: Full name, email address, profile picture, and login information (if you register through a third party such as Google or Apple).
User content: Assignments, answers, discussion posts, and other interactions you make on the application.
Learning data: Course progress, scores, lesson completion time, and interaction history with the AI assistant.
Device data: Device type, operating system, IP address, and Device ID for security and troubleshooting purposes.
We use your data for the following legitimate purposes:
Providing the Service: Operating the application, authenticating accounts, and storing learning progress.
AI personalization: Analyzing learning data using AI algorithms to recommend appropriate learning paths and provide helpful feedback.
Learning group management: Providing reports to Learning Group Managers (as detailed in Section 3).
Product improvement: Using anonymized data (with personally identifiable information removed) to train AI models and improve the quality of our content.
Communication: Sending important account notifications, service updates, or newsletters (you may unsubscribe from marketing newsletters at any time).
We do not sell your personal data. However, your data may be shared in the following circumstances:
If you join a "Learning Group" created by a Manager:
The Manager may access your basic personal information and detailed learning results within that group, including scores, progress, and attendance.
This sharing is a core feature of difi and is intended to support internal training and competency assessment for the relevant organization or class.
We may share data with trusted third parties that support the operation of the Service, such as cloud infrastructure providers and email delivery services. These parties may only process data according to difi's instructions and are subject to strict confidentiality obligations.
We may disclose information when required by law or when necessary to protect the rights, property, and safety of difi or our users.
We implement technical and organizational measures in accordance with industry standards to protect your data, including encryption of data in transit (SSL/TLS) and strict access controls. However, no method of transmission over the Internet is 100% secure, and therefore we cannot guarantee absolute security.
Depending on the country in which you reside, you may have the following rights:
Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request that inaccurate information be updated.
Right to deletion: Request deletion of your account and personal data from our systems, except where we are required by law to retain such information.
Right to withdraw consent: You may withdraw your consent to data processing at any time. This may result in your inability to continue using the Service.
To exercise these rights, please contact us at: [email protected].
Our Service is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that we have collected data from a child under 13 without parental consent, we will delete such data immediately.
We may update this Privacy Policy from time to time. The latest update date will be posted at the top of the page. We encourage you to review this Policy periodically.
If you have any questions or complaints regarding how we process your data, please contact our support team at: [email protected].